Viavi Solutions focuses its digital transformation efforts on revolutionizing network testing, monitoring, and assurance. The company continuously enhances its product workflows and system integrations to support the evolving demands of communication service providers, enterprises, and data centers. This strategic shift emphasizes advanced capabilities in areas like AI-driven network automation, 5G and Open RAN validation, and cloud-native network monitoring.
These transformation initiatives introduce critical dependencies on real-time data, seamless system integrations, and precise operational controls. They create challenges in maintaining network performance, ensuring data consistency across platforms, and preventing service disruptions. This page analyzes Viavi Solutions' key digital transformation initiatives, identifies where execution becomes difficult, and highlights potential sales opportunities for sellers.
Viavi Solutions Snapshot
Headquarters: Chandler, Arizona, U.S.
Number of employees: 3700+
Public or private: Public
Business model: B2B
Website: https://www.viavisolutions.com
Viavi Solutions ICP and Buying Roles
Viavi Solutions sells to companies managing complex communication networks, including large telecommunication operators, hyperscale cloud providers, and global enterprises. They also target government agencies and network equipment manufacturers.
Who drives buying decisions
- Chief Technology Officer → Oversees technological strategy and future network architecture.
- Head of Network Operations → Manages daily network performance and operational efficiency.
- VP of Engineering → Directs product development and R&D for network solutions.
- Director of IT Infrastructure → Leads the deployment and management of internal IT systems.
Key Digital Transformation Initiatives at Viavi Solutions (At a Glance)
- Implementing AI into network performance monitoring platforms.
- Validating 5G and Open RAN network deployments across lab and field.
- Extending network assurance for hybrid cloud and multi-cloud environments.
- Automating remote test and monitoring for optical fiber networks.
- Developing test solutions for next-generation data center and AI infrastructure.
Where Viavi Solutions’s Digital Transformation Creates Sales Opportunities
| Vendor Type | Where to Sell (DT Initiative + Challenge) | Buyer / Owner | Solution Approach |
|---|---|---|---|
| AI Observability & Governance Platforms | Implementing AI into network monitoring: AI models generate false positives in anomaly detection. | Head of Network Operations, VP of Engineering | Validate AI model outputs against ground truth data in real-time. |
| Implementing AI into network monitoring: Automated remediation actions cause unintended network disruptions. | Chief Technology Officer, Head of Network Operations | Enforce policy-based guardrails for autonomous network actions. | |
| Implementing AI into network monitoring: Integration with legacy network management systems creates data silos. | VP of Engineering, Director of IT Infrastructure | Standardize data formats from AI platforms for integration with existing tools. | |
| Network Test Automation Platforms | Validating 5G and Open RAN deployments: New O-RAN components fail to interoperate with existing network infrastructure. | Head of R&D, VP of Product Development | Replicate multi-vendor network configurations for interoperability testing. |
| Validating 5G and Open RAN deployments: Field testing equipment produces inconsistent data across diverse environments. | Head of R&D, Network Architect | Standardize field test data collection and reporting workflows. | |
| Validating 5G and Open RAN deployments: Automated test sequences fail to cover all new 5G architectural scenarios. | VP of Product Development, Head of Network Operations | Generate comprehensive test cases for complex 5G network slices. | |
| Cloud Network Visibility & Security | Extending network assurance for hybrid cloud: Traditional monitoring tools cannot capture packet data in public cloud environments. | Cloud Operations Manager, Head of IT Infrastructure | Deploy virtual packet capture agents for cloud-native network traffic. |
| Extending network assurance for hybrid cloud: End-user experience scores fail to correlate with underlying cloud infrastructure issues. | Head of IT Infrastructure, Network Security Lead | Correlate end-user experience metrics with cloud resource utilization. | |
| Extending network assurance for hybrid cloud: Data retention policies in cloud environments block forensic analysis. | Cloud Operations Manager, Network Security Lead | Standardize cloud data retention for compliance and forensic investigations. | |
| Fiber Infrastructure Monitoring | Automating remote fiber test: Remote optical test units generate false alarms for minor fiber fluctuations. | Head of Field Operations, Director of Network Maintenance | Calibrate remote fiber sensors to reduce false positive alerts. |
| Automating remote fiber test: Integration with GIS mapping systems provides inaccurate fault locations. | Director of Network Maintenance, Fiber Network Engineer | Validate GIS data against actual fiber network topology. | |
| High-Speed Data Center Test Solutions | Developing test solutions for AI infrastructure: Optical connector inspection tools fail to detect microscopic contamination. | VP of Data Center Operations, Lead Infrastructure Engineer | Enforce automated contamination detection during optical connector inspection. |
| Developing test solutions for AI infrastructure: New 1.6T test systems encounter software integration issues with existing lab infrastructure. | Lead Infrastructure Engineer, R&D Director | Standardize API interfaces for new test system integration into lab workflows. |
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What makes this Viavi Solutions’s digital transformation unique
Viavi Solutions prioritizes a "lab-to-live" approach, ensuring innovations are tested rigorously from development to field deployment. This strategy heavily depends on sophisticated test automation and real-time data correlation across diverse network segments, unlike companies that focus solely on operational monitoring. Their transformation centers on delivering visibility and actionable intelligence within increasingly complex environments like 5G, Open RAN, and high-speed data centers. This commitment to validating new network architectures at every stage makes their transformation distinct.
Viavi Solutions’s Digital Transformation: Operational Breakdown
DT Initiative 1: AI-driven Network Automation and AIOps Implementation
What the company is doing
Viavi Solutions embeds artificial intelligence and machine learning capabilities into its network performance monitoring and assurance platforms. This includes predictive analytics for network events and automated root cause analysis within their systems. They apply these features across various network layers to enhance operational intelligence.
Who owns this
- Chief Technology Officer
- Head of Network Operations
- VP of Engineering
Where It Fails
- AI models generate false positives in anomaly detection within the NITRO AIOps platform.
- Automated remediation actions cause unintended network disruptions without human validation.
- Integration with legacy network management systems creates data silos, blocking unified operational views.
- Machine learning algorithms struggle to process massive packet data sets efficiently for real-time analysis.
Talk track
Noticed Viavi Solutions implements AI-driven network automation. Been looking at how some network teams are validating AI model outputs before actioning automated remediation, can share what’s working if useful.
DT Initiative 2: 5G and Open RAN Network Development and Validation
What the company is doing
Viavi Solutions provides comprehensive test and validation solutions for 5G and Open RAN network architectures. This supports the deployment and assurance of new network elements from laboratory environments to live field operations. They focus on ensuring interoperability and performance across multi-vendor setups.
Who owns this
- Head of R&D
- VP of Product Development
- Network Architect
Where It Fails
- New O-RAN components fail to interoperate with existing network infrastructure in validation labs.
- Field testing equipment produces inconsistent data across diverse 5G deployment environments.
- Automated test sequences fail to cover all new 5G architectural scenarios, leaving gaps in validation.
- Lab-based validation of Open RAN elements does not accurately reflect real-world network conditions.
Talk track
Saw Viavi Solutions validates 5G and Open RAN networks. Been looking at how some engineering teams are simulating real-world conditions for interoperability testing instead of relying solely on lab data, happy to share what we’re seeing.
DT Initiative 3: Cloud-Native Network Monitoring and Assurance
What the company is doing
Viavi Solutions extends its network performance monitoring and assurance capabilities to hybrid IT and multi-cloud environments. This involves deploying cloud-native agents and software variants of their Observer platform to maintain visibility. They focus on measuring end-user experience and analyzing network traffic in cloud-hosted applications.
Who owns this
- Cloud Operations Manager
- Head of IT Infrastructure
- Network Security Lead
Where It Fails
- Traditional network performance monitoring tools cannot capture packet data in public cloud environments.
- End-user experience scores fail to correlate with underlying cloud infrastructure issues.
- Data retention policies in cloud environments block comprehensive forensic analysis.
- Monitoring agents for multi-cloud deployments create inconsistent data collection points.
Talk track
Looks like Viavi Solutions implements cloud-native network monitoring. Been seeing teams deploy virtual packet capture agents in cloud environments instead of relying on limited flow data, can share what’s working if useful.
DT Initiative 4: Optical Fiber Network Remote Test and Monitoring
What the company is doing
Viavi Solutions advances its Optical Network Monitoring Solutions (ONMS) with remote testing capabilities for fiber optic networks. This includes automated fault detection and localization integrated with geographical information systems. The initiative focuses on minimizing manual interventions and reducing maintenance workloads through proactive monitoring.
Who owns this
- Head of Field Operations
- Director of Network Maintenance
- Fiber Network Engineer
Where It Fails
- Remote optical test units generate false alarms for minor fiber fluctuations in ONMSi.
- Integration with GIS mapping systems provides inaccurate fault locations for maintenance teams.
- Automated reporting of fiber degradation fails to trigger appropriate maintenance workflows.
- Remote monitoring systems do not consistently identify intermittent signal degradation on fiber lines.
Talk track
Noticed Viavi Solutions automates remote fiber testing. Been looking at how some network operators are calibrating remote sensors to reduce false positive alerts before dispatching field technicians, can share what’s working if useful.
DT Initiative 5: High-Speed Data Center and AI Infrastructure Testing
What the company is doing
Viavi Solutions develops and showcases new test solutions for next-generation AI infrastructure and high-speed data centers. This includes validation tools for optical components and network performance at speeds up to 1.6T. They aim to ensure reliability and performance of these critical infrastructure elements.
Who owns this
- VP of Data Center Operations
- Lead Infrastructure Engineer
- R&D Director
Where It Fails
- Optical connector inspection tools fail to detect microscopic contamination before high-speed link deployment.
- 800G transport modules produce inconsistent test results across different field conditions.
- New 1.6T test systems encounter software integration issues with existing lab infrastructure.
- Validation processes for AI infrastructure components do not scale with rapid development cycles.
Talk track
Seems like Viavi Solutions develops high-speed data center test solutions. Been seeing engineering teams standardize API interfaces for new test system integration into existing lab workflows instead of manual data transfer, happy to share what we’re seeing.
Who Should Target Viavi Solutions Right Now
This account is relevant for:
- AI model governance and validation platforms
- Network test automation and orchestration platforms
- Cloud-native network observability and security platforms
- Optical fiber remote monitoring and analytics solutions
- Data center infrastructure testing and validation tools
- API and integration management platforms
Not a fit for:
- Basic website builders with no integration capabilities
- Standalone marketing automation tools
- Products designed for small, low-complexity teams
When Viavi Solutions Is Worth Prioritizing
Prioritize if:
- You sell tools for AI model output validation and false positive reduction in network monitoring.
- You sell solutions that simulate complex 5G and Open RAN network environments for interoperability testing.
- You sell platforms for virtual packet capture and end-user experience correlation in hybrid cloud networks.
- You sell solutions that calibrate remote optical sensors to prevent false alarms in fiber networks.
- You sell tools that enforce automated contamination detection during optical connector inspection processes.
Deprioritize if:
- Your solution does not address specific observable network operational failures.
- Your product is limited to basic functionality with no advanced integration capabilities.
- Your offering is not built for multi-team or multi-system network environments.
Who Can Sell to Viavi Solutions Right Now
AI Observability Platforms
Arize AI - This company provides machine learning observability platforms to monitor AI models in production.
Why they are relevant: AI models generate false positives in anomaly detection within the NITRO AIOps platform. Arize AI can continuously monitor Viavi Solutions' AI models, detect performance drifts, and ensure accurate anomaly detection outputs.
Fiddler AI - This company offers an AI observability platform for model monitoring, explainability, and fairness.
Why they are relevant: Automated remediation actions cause unintended network disruptions. Fiddler AI can provide transparency into AI decision-making processes, allowing teams to validate and control automated actions before deployment across Viavi Solutions' network.
Network Test Automation Platforms
Keysight Technologies - This company offers electronic test and measurement equipment and software for network validation.
Why they are relevant: New O-RAN components fail to interoperate with existing network infrastructure. Keysight's advanced test beds can simulate diverse network configurations, helping Viavi Solutions validate multi-vendor interoperability and prevent deployment issues.
Spirent Communications - This company provides test and assurance solutions for next-generation networks and services.
Why they are relevant: Automated test sequences fail to cover all new 5G architectural scenarios. Spirent's automated test sequence generation tools can create comprehensive test plans for Viavi Solutions, ensuring broader coverage and more robust 5G validation.
Cloud Network Observability Platforms
Datadog - This company provides a monitoring and security platform for cloud applications and infrastructure.
Why they are relevant: Traditional network monitoring tools cannot capture packet data in public cloud environments. Datadog can deploy lightweight agents to capture granular network telemetry and packet data across Viavi Solutions' cloud resources, restoring visibility.
Kentik - This company offers a network observability platform that unifies network, cloud, and security data.
Why they are relevant: End-user experience scores fail to correlate with underlying cloud infrastructure issues. Kentik can ingest and correlate end-user experience data with detailed cloud network flow records, enabling Viavi Solutions to pinpoint root causes more effectively.
Fiber Network Monitoring Solutions
EXFO - This company develops test, monitoring, and analytics solutions for fixed and mobile networks.
Why they are relevant: Remote optical test units generate false alarms for minor fiber fluctuations. EXFO's advanced fiber testing solutions can provide more precise fault localization and reduce false positives, allowing Viavi Solutions to optimize field technician dispatches.
VeEX - This company provides innovative test and measurement solutions for telecommunication networks.
Why they are relevant: Integration with GIS mapping systems provides inaccurate fault locations. VeEX offers integrated test solutions that can validate fiber network data against GIS information, ensuring Viavi Solutions' maintenance teams receive accurate fault coordinates.
Data Center & AI Infrastructure Validation
Anritsu - This company offers test and measurement solutions for communications, data, and optical networks.
Why they are relevant: Optical connector inspection tools fail to detect microscopic contamination before high-speed link deployment. Anritsu's high-precision inspection equipment can automate the detection of minute defects, preventing performance degradation in Viavi Solutions' data center optical links.
Tektronix - This company provides test, measurement, and monitoring solutions for engineers.
Why they are relevant: New 1.6T test systems encounter software integration issues with existing lab infrastructure. Tektronix can offer standardized software development kits and API frameworks, simplifying the integration of Viavi Solutions' new test systems into their existing R&D labs.
Final Take
Viavi Solutions scales its network assurance and testing capabilities across the global telecommunications and enterprise sectors. Breakdowns are visible in AI model validation, 5G Open RAN interoperability, cloud network data capture, remote fiber monitoring accuracy, and high-speed data center testing. This account is a strong fit for sellers offering solutions that enforce data integrity, automate complex testing workflows, and provide granular visibility across evolving network architectures.
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