Old National Bancorp’s digital transformation focuses on modernizing its core banking systems and expanding digital service offerings for commercial and retail clients. They specifically implement cloud-based infrastructures and integrate advanced AI capabilities to refine internal operations and client-facing platforms. This targeted approach is evident in recent upgrades to international payment messaging and the launch of specialized digital tools.
The bank’s transformation creates critical dependencies on robust data governance, seamless system integrations, and resilient cloud architectures. This introduces potential breakdowns where transaction data might not synchronize correctly or automated workflows encounter validation errors. This page analyzes these key initiatives, the challenges they present, and identifies specific sales opportunities within Old National Bancorp’s evolving technology landscape.
Old National Bancorp Snapshot
Headquarters: Evansville, USA
Number of employees: 4,971
Public or private: Public
Business model: Both
Website: https://www.oldnational.com
Old National Bancorp ICP and Buying Roles
Old National Bancorp sells to complex commercial enterprises and high-net-worth individual clients requiring specialized financial services.
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Who drives buying decisions
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Chief Information Officer → Leads technology strategy and infrastructure investments
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President of Treasury Management & Merchant Services → Oversees international payment systems and digital banking tools for businesses
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Wealth Management CEO → Directs enhancements for wealth lending solutions and digital platforms
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Head of Commercial Banking → Manages commercial loan processing and client relationship management systems
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Chief Revenue Enablement Officer → Drives digital adoption for revenue-generating processes
Key Digital Transformation Initiatives at Old National Bancorp (At a Glance)
- Launch new digital banking platform for small businesses.
- Upgrade SWIFT architecture to ISO 20022 for international payments.
- Expand Infosys partnership for cloud migration and process digitization.
- Integrate AI for commercial loan underwriting processes.
- Implement digital platform for securities-based lending solutions.
- Leverage APIs for digital integration across banking services.
Where Old National Bancorp’s Digital Transformation Creates Sales Opportunities
| Vendor Type | Where to Sell (DT Initiative + Challenge) | Buyer / Owner | Solution Approach |
|---|---|---|---|
| Data Governance & Quality Platforms | SWIFT ISO 20022 upgrade: international payment messages contain inconsistent data fields. | Head of Treasury Operations, Chief Risk Officer | Validate international payment data before processing. |
| Infosys partnership for process digitization: critical data flows lack proper audit trails. | Chief Information Officer, Head of Compliance | Standardize data lineage across automated banking processes. | |
| AI-driven commercial loan underwriting: model outputs introduce data biases in risk scoring. | Head of Risk, Chief Data Officer | Enforce fairness and accuracy checks on AI models. | |
| API Management & Integration Platforms | API strategy for digital integration: disparate systems fail to exchange real-time transaction data. | Chief Technology Officer, Head of Enterprise Architecture | Route data securely between banking applications. |
| Digital small business platform: new features require manual integration with legacy systems. | Head of Digital Banking, VP of Product | Standardize data formats for new platform features. | |
| Digital wealth lending platform: third-party API failures block client loan origination. | Wealth Management CEO, Head of IT | Prevent API connectivity issues from disrupting lending workflows. | |
| Workflow Automation & Orchestration Tools | SWIFT ISO 20022 upgrade: payment routing rules break for new message types. | Head of Treasury Operations, Process Owner | Orchestrate international payment processing without manual rerouting. |
| AI-driven commercial loan underwriting: approval workflows stall on exception handling. | Head of Commercial Banking, Operations Manager | Route loan exceptions to correct teams immediately. | |
| Digital wealth lending platform: collateral monitoring triggers false alerts. | Wealth Management CEO, Risk Manager | Filter critical risk alerts from system noise. | |
| Cloud Security & Compliance Solutions | Infosys partnership for cloud migration: sensitive client data enters unclassified cloud storage. | Chief Information Security Officer, CISO | Prevent unauthorized data exposure in cloud environments. |
| Digital small business platform: new user onboarding exposes client Personally Identifiable Information. | Head of Digital Banking, Chief Risk Officer | Enforce data privacy rules during client onboarding. |
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What makes this company’s digital transformation unique
Old National Bancorp’s digital transformation uniquely prioritizes integrating advanced digital tools specifically for small business and wealth management clients, rather than solely focusing on broad retail banking. They place heavy reliance on strategic partnerships with firms like Infosys and Supernova Technology to accelerate complex system modernizations, including cloud adoption and API-led connectivity. This approach means their transformation is less about in-house greenfield development and more about leveraging external expertise to solve specific operational challenges, particularly in international payments and automated lending. Their strategy emphasizes targeted enhancements to existing commercial and wealth products.
Old National Bancorp’s Digital Transformation: Operational Breakdown
DT Initiative 1: Digital Small Business Platform Launch
What the company is doing
Old National Bancorp launched a new digital banking platform in 2024 to serve its small business clients. This platform offers advanced money movement features and comprehensive business management tools. The goal is to provide seamless digital experiences for these clients.
Who owns this
- Head of Digital Banking
- VP of Product Development
- Small Business Segment Lead
Where It Fails
- New money movement features do not integrate with existing back-office reconciliation systems.
- Business management tools generate reports with inconsistent data pulled from different sources.
- Client onboarding processes require manual verification steps for digital platform access.
Talk track
Noticed Old National Bancorp launched a new digital banking platform for small businesses. Been looking at how some banking teams are automating data reconciliation between new platforms and core systems, can share what’s working if useful.
DT Initiative 2: SWIFT ISO 20022 Upgrade
What the company is doing
Old National Bancorp completed a major upgrade to its SWIFT architecture in Q1 2026. This upgrade implements the new ISO 20022 standard for international payment messaging. The initiative aims to enhance transparency, efficiency, and data quality for global transactions.
Who owns this
- President of Treasury Management & Merchant Services
- Head of Treasury Operations
- Chief Compliance Officer
Where It Fails
- International payment messages contain unstructured data fields after the ISO 20022 conversion.
- Regulatory reporting systems fail to process the new ISO 20022 message formats.
- Cross-border transaction tracking systems do not provide end-to-end visibility for clients.
Talk track
Saw Old National Bancorp upgraded its SWIFT architecture to ISO 20022. Been looking at how some treasury teams are validating new message data before regulatory submission, happy to share what we’re seeing.
DT Initiative 3: Infosys Partnership for Cloud Migration and Process Digitization
What the company is doing
Old National Bancorp expanded its partnership with Infosys in October 2024 to modernize its digital infrastructure. This collaboration includes process digitization, cloud migration, and leveraging automation and GenAI for business process enhancement. The aim is to achieve technical resiliency and streamline operating models.
Who owns this
- Chief Information Officer
- Head of Infrastructure and Operations
- VP of Digital Transformation
Where It Fails
- Legacy banking applications do not migrate to cloud environments successfully.
- Automated processes introduce errors when handling complex client service requests.
- New cloud data stores do not comply with existing financial data retention policies.
Talk track
Looks like Old National Bancorp expanded its partnership with Infosys for cloud migration and process digitization. Been seeing teams validate data integrity post-migration before retiring legacy systems, can share what’s working if useful.
DT Initiative 4: AI-driven Commercial Loan Underwriting
What the company is doing
In 2025, Old National Bancorp integrated AI into its commercial loan underwriting processes. This initiative uses AI credit scoring to reduce the time required for commercial loan processing. The goal is to shorten loan cycles while maintaining risk metrics.
Who owns this
- Head of Commercial Banking
- Chief Risk Officer
- Head of Lending Operations
Where It Fails
- AI credit scoring models misclassify high-risk commercial loan applications as low risk.
- Automated underwriting decisions lack clear audit trails for regulatory review.
- Commercial loan officers manually override AI recommendations due to system inconsistencies.
Talk track
Noticed Old National Bancorp integrated AI into commercial loan underwriting. Been looking at how some lending teams are calibrating AI models to prevent false positives in risk assessment, happy to share what we’re seeing.
Who Should Target Old National Bancorp Right Now
This account is relevant for:
- Financial data quality and validation platforms
- API integration and orchestration platforms for banking
- Cloud security and compliance platforms
- AI model governance and explainability solutions
- Workflow automation specific to treasury and lending operations
- Financial crime and compliance monitoring solutions
Not a fit for:
- Basic website builders with no integration capabilities
- Standalone marketing automation tools without system connectivity
- Products designed for small, low-complexity teams
- Generic HR and payroll software
- Simple IT helpdesk solutions
- Consumer-focused budgeting apps
When Old National Bancorp Is Worth Prioritizing
Prioritize if:
- You sell solutions that standardize international payment data to comply with ISO 20022.
- You sell platforms that orchestrate complex workflows across new digital banking tools and legacy systems.
- You sell cloud security tools that enforce data residency and access controls for financial institutions.
- You sell AI governance solutions that validate the accuracy and fairness of credit scoring models.
- You sell API management platforms that monitor integration health and prevent data exchange failures.
- You sell risk and compliance solutions that automate audit trail generation for digitized processes.
Deprioritize if:
- Your solution does not address any of the specific breakdowns above.
- Your product is limited to basic functionality with no integration capabilities for core banking systems.
- Your offering is not built for multi-team or multi-system environments found in large financial institutions.
Who Can Sell to Old National Bancorp Right Now
Data Governance & Validation
Collibra - This company offers a data intelligence platform that helps organizations understand and trust their data.
Why they are relevant: International payment messages lack consistent data fields after the ISO 20022 upgrade at Old National Bancorp. Collibra can enforce data definitions and ensure data quality for payment messages, preventing incorrect processing or regulatory non-compliance.
Talend - This company provides data integration and data integrity solutions to connect and transform data.
Why they are relevant: Reports generated by the new digital small business platform contain inconsistent data from various sources. Talend can standardize data ingestion from disparate systems and validate data accuracy before it populates business intelligence dashboards.
Databricks - This company offers a data lakehouse platform that unifies data, analytics, and AI workloads.
Why they are relevant: AI credit scoring models misclassify high-risk commercial loan applications due to biased or incomplete training data. Databricks can provide a robust environment to prepare and validate large datasets for AI model training, reducing bias and improving model accuracy.
API Management & Integration
MuleSoft - This company offers an integration platform that connects applications, data, and devices.
Why they are relevant: Disparate banking systems fail to exchange real-time transaction data necessary for seamless client services. MuleSoft can build robust API integrations to ensure consistent data flow across all connected banking applications.
Apigee (Google Cloud) - This company provides an API management platform for designing, securing, and analyzing APIs.
Why they are relevant: Third-party API failures disrupt client loan origination processes on the digital wealth lending platform. Apigee can monitor API performance, detect integration issues, and secure data exchange between Old National Bancorp and its FinTech partners.
Boomi - This company offers a cloud-native integration platform as a service (iPaaS).
Why they are relevant: New features on the digital small business platform require manual integration efforts with legacy core banking systems. Boomi can automate data mapping and transformation between new digital services and existing back-end infrastructure.
Cloud Security & Compliance
Wiz - This company provides cloud security solutions that identify and eliminate risks across cloud environments.
Why they are relevant: Sensitive client data stored in new cloud environments after the Infosys partnership enters unclassified storage buckets. Wiz can detect misconfigurations and enforce data protection policies across Old National Bancorp's cloud infrastructure, preventing data breaches.
Lacework - This company offers a cloud security platform that automates threat detection and compliance.
Why they are relevant: New cloud data stores for digitized processes do not automatically comply with existing financial data retention regulations. Lacework can monitor cloud resources for compliance deviations and flag policy violations related to data storage and access.
Varonis - This company specializes in data security and governance, protecting sensitive data from insider threats and cyberattacks.
Why they are relevant: New user onboarding for the digital small business platform exposes Personally Identifiable Information due to inadequate access controls. Varonis can audit and manage access permissions to sensitive client data across various banking systems, ensuring privacy and regulatory adherence.
Final Take
Old National Bancorp is scaling its digital capabilities, particularly for small business and wealth management clients, and modernizing core banking operations with significant cloud and AI investments. Breakdowns are visible in data consistency across new platforms, reliable API integrations, and ensuring compliance in cloud environments. This account is a strong fit for vendors providing specialized solutions in data governance, API management, cloud security, and AI model validation that can directly address these operational failures within their complex financial ecosystem.
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